Our Refund Policy

  • IF You have signed up for a special or a custom package.
  • IF the initial design concept (for any service) has been approved.
  • IF the service has been finalised.
  • IF the website has been either designed, developed or deployed live.
  • IF You have asked for changes and revisions.
  • A 30% administration fee will be applicable on all orders cancelled within 24 hours IF not initiated. In case there's a change of mind, the refund policy will be void.
  • IF the company has not been contacted for more than 2 weeks after signup
  • IF any of the Company’s policies, or policy, have been violated.
  • IF Other companies or designers have been approached for the same project after initiation.
  • IF the brief provided is partial or incomplete to initiate your project
  • IF a complete change of design or service has been demanded.
  • IF the ‘request of refund’ claim is not demanded within the time specified by the company.
  • IF the business is closing in the near future or changing its name or business type.
  • Reasons that do not relate to the service will not be subject to refund under any circumstances. “Change of mind”, “disagreement with partner” and other such statements will not be eligible for refund.
  • IF a client has accepted multiple sets of revisions (for any service),
    • The client may be entitled to claim 50% of the refund after discussion with their Project Manager
    • The refund approval will be at the discretion of Designerz Club's Management.
    • Management's decision on the matter will be final.
  • IF a client signs up for multiple services or bundle packages and claims to be dissatisfied with a particular service, refund will only be applicable on that particular service after QA teams approval.
  • Orders cancelled prior to project initiation due to reasons unrelated to the design service itself for any number of reasons will be subjected to a 33% cancellation administrative fee.

Note:Designerz Club holds all the rights to reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the designs for any purpose; they will be the sole property of Designerz Club. The company will be the rightful owner of the designs. Services not related to design services are not eligible for refunds under any circumstances. They are not covered under our 100% money back guarantee. If such a service is acquired as part of a Package Deal of any kind, they cannot be used to request a refund on the entire package. Examples of such services are as follows:

  • Copyrights Protection Certificates.
  • Website & Emails Hosting Services.
  • Website SSL Certificates
  • Website Domain Purchase.
  • Website Maintenance Plans.
  • Website SEO Plans.
  • Social Media Marketing
  • Google Adwords Campaigns
Services that are not covered under the 100% refund policy in case of dissatisfaction the Designerz Club management after reviewing the project may choose to offer a partial refund to the client. CLAIM YOUR REFUND To claim your refund, please follow the following steps
  • Dialing our Toll Free Number # +1-281-761-6094 and speak with your respective Project Manager to initiate a refund.
  • Live Chat. Click here to start the chat now and speak with a representative to initiate a refund.
  • Sending us an Email to initiate a refund.
As soon as we receive your refund request, we will respond to it at our earliest. Once the required project/service analysis is completed we will initiate the process according to our refund policy stated above. After you have received your refund, you will not have any rights to any designs submitted by Designers Club, unless mutually agreed with by the company and the customer through written communication. The information will be submitted to the Copyright Acquisition of the Government Copyright Agencies to maintain legality.

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